[washingtonismoney]

So when Ed Greenberg was rude and abusive toward me when I was taking Poli Sci 10, I should have been irritated with the trustees instead of him? I think it's not quite as simple as that.

Surely the difference is the amount of discretion each entity has. Ed Greenberg (a prof?) can do basically whatever he wants in terms of teaching style, other than acts of gross moral turpitude. Customer service types of people are surely on the exact other side of the spectrum; their emotional labor is often quite rigidly controlled.

The question is where IRS bureaucrats fall. As this recent scandal shows, apparently they have much more autonomy than I would've guessed (their superiors tried to shut them down -- what was it, twice? three times?). So they're more like Ed Greenberg.

[washingtonismoney]

So when Ed Greenberg was rude and abusive toward me when I was taking Poli Sci 10, I should have been irritated with the trustees instead of him? I think it's not quite as simple as that.

Surely the difference is the amount of discretion each entity has. Ed Greenberg (a prof?) can do basically whatever he wants in terms of teaching style, other than acts of gross moral turpitude. Customer service types of people are surely on the exact other side of the spectrum; their emotional labor is often quite rigidly controlled.

The question is where IRS bureaucrats fall. As this recent scandal shows, apparently they have much more autonomy than I would've guessed (their superiors tried to shut them down -- what was it, twice? three times?). So they're more like Ed Greenberg.